Recall | Privacy Policy

Privacy Policy

Last Updated April 2025

Recall Foundation ("Recall," "we," or "us") respects the privacy of our customers, partners, and other website visitors ("you" or "your"). This Privacy Policy describes how we collect, process, share, and safeguard personal information that is collected via our website (https://recall.network/) ("Website"), other websites that reference this Privacy Policy, and when you engage with our services generally (collectively "Services").

Recall Foundation will be the controller of your personal information in accordance with data protection laws of the European Economic Area and the United Kingdom. If you have any questions or comments about this Privacy Policy, please submit a request to data-privacy@recall.foundation.

This Privacy Policy does not apply to personal information we process as a processor or service provider on behalf of our customers when providing services to them. For example, if we process your personal information as part of the service we provide to our customers, such customer will act as the controller and its privacy policy will govern the processing of your personal information.

1. Personal Information We Collect

We collect the following categories of personal information.

Automatic data collection.

We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, such as:

We may collect this information using cookies and other similar technologies. Please see our Cookie section below to learn more about how we use cookies.

Information Collected from Third Parties

2. How We Use Personal Information

We use personal information for the following purposes:

3. How We Share Personal Information

We may share personal information with:

4. Cookies

a. What are cookies?

Cookies are small text files placed onto your device (computer, mobile phone, etc.) by certain websites that you visit and generally collect standard internet log information and visitor behavior information. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

Cookies can be 'first-party' or 'third-party' depending on the domain that sets them. First-party cookies are set by us and information collected from these cookies is used by us in accordance with our Privacy Policy. Third-party cookies are set by third parties and information is collected and used in accordance with those parties' privacy policies. Our Website uses both persistent and session cookies:

b. How we use cookies

To give you the best experience possible, we use the following types of cookies:

Depending on your location, the maximum expiration period for the cookies above is two years.

c. How to control cookies

Depending on where you access the Services from, you may be presented with a cookie banner or other tool to provide permissions prior to cookies other than Strictly Necessary Cookies being set. In this case, we will only set these cookies with your consent.

You can also limit tracking by:

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

d. Do Not Track

Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.

5. Your Rights

Depending on where you are based, and as provided under applicable law and subject to any limitations in such law, you may have the right to:

Requests can be made to: data-privacy@recall.foundation. You may update or correct information about yourself by emailing us at data-privacy@recall.foundation.

Please note that, prior to any response to the exercise of such rights, we may require you to verify your identity. Depending on where you reside, you may be entitled to empower an "authorized agent" to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination. In addition, we may have valid legal reasons to refuse your request, and will inform you if that is the case.

Limits on your privacy rights and choices. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights.

Unsubscribe from direct marketing communications. You may opt out of marketing-related communications by following the opt-out or unsubscribe instructions contained in the marketing communication we send you. You may continue to receive service-related and other non-marketing communications.

6. Data Security

Recall maintains administrative, technical and physical safeguards designed to protect your personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We implement appropriate technical and organizational measures to ensure an adequate level of security, while taking into account the technological reality, cost, scope, context and purposes of processing weighed against the severity and likelihood that processing could threaten individual rights and freedoms.

While we take steps designed to protect your personal information, please be advised that no security system or means of transmitting data over the Internet can be guaranteed to be entirely secure, including concerns with respect to computer viruses, malicious software, and hacker attacks. We cannot and do not guarantee or warrant the security of your personal information or any information you disclose or transmit to us.

7. Data Retention

We may retain your personal information for as long as it is reasonably needed in order to maintain and expand our relationship and provide you with our Services; in order to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorized use or disclosure of such personal information, the purposes for which we process it, and the applicable legal requirements. Please note that it may not be technically feasible to delete any information transmitted to and stored on the blockchain, and any such information may remain indefinitely.

8. Children

Our Services are not intended for use by children. If we learn that we have collected personal information through our Services from a child without the consent of the child's parent or guardian as required by law, we will endeavor to delete it.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy. We may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email (if you have an account where we have your contact information) or another manner.

10. Contact Us

If you have any specific questions about this Privacy Policy, you can reach us by email at data-privacy@recall.foundation.

If you wish to lodge a complaint about how we process your personal information, you can contact us using the email provided above. We will endeavor to respond to your complaint as soon as possible. Depending on where you reside, such as if you reside in the European Economic Area or United Kingdom, you may have the right to complain to a data protection regulator where you live or work, or where you feel a violation has occurred.

General Data Protection Regulation (GDPR) – European Representative

Pursuant to Article 27 of the General Data Protection Regulation (GDPR), the Recall Foundation has appointed European Data Protection Office (EDPO) as its GDPR Representative in the EU. You can contact EDPO regarding matters pertaining to the GDPR:

UK General Data Protection Regulation (GDPR) - UK Representative

Pursuant to Article 27 of the UK GDPR, the Recall Foundation has appointed EDPO UK Ltd as its UK GDPR representative in the UK. You can contact EDPO UK regarding matters pertaining to the UK GDPR: